Blocked ears are one of the most common reasons people book a GP appointment in Hervey Bay, and most cases are simple to treat. If your hearing has gone dull, your ear feels full, or sounds seem muffled on one side, ear wax is a likely cause. Below are seven signs it is worth having your ears looked at, what the removal options actually involve, and what it costs at Main Street Medical Centre in Pialba.
Ear wax is normal and healthy. It traps dust, protects the ear canal and usually clears on its own. It only becomes a problem when it builds up faster than the ear can shift it, which happens more often with hearing aids, earphones, cotton buds, narrow ear canals and simply getting older.
7 signs it is time to get your ears checked
1. Your hearing has become dull or muffled
A gradual drop in hearing, often in one ear, is the most common sign of wax build-up. Many people notice it first on the phone or when someone speaks to them from across the room.
2. Your ear feels blocked or full
A sensation of pressure or fullness, sometimes described as feeling like you are underwater, often points to wax pressing against the ear drum.
3. Ringing, buzzing or your own voice sounding loud
Wax touching the ear drum can cause tinnitus, or make your own voice sound unusually loud inside your head. Ringing in the ears has other causes as well, so it is worth having it assessed rather than assumed.
4. Earache or a dull ache that will not settle
Impacted wax can cause discomfort or a persistent ache. Pain can also indicate infection, which needs a different treatment, so this is one to have examined rather than treated at home.
5. Dizziness or unsteadiness
The ear plays a role in balance. Wax pressing on the ear drum occasionally contributes to dizziness or a feeling of being off balance.
6. Your hearing aids have started whistling or fitting poorly
Hearing aid users are more prone to wax build-up because the device sits in the canal and slows the ear’s natural clearing process. Whistling feedback, or aids that suddenly seem less effective, often trace back to wax.
7. You have been using cotton buds
Cotton buds usually push wax deeper rather than removing it. If you have been using them and your ears feel worse, that is worth mentioning at your appointment.
Ear wax removal options, compared
There are three approaches commonly used in Australia. Which is appropriate depends on the type of wax, the condition of your ear drum and whether you have had ear surgery or perforations in the past.
- Microsuction. The doctor examines the canal under direct vision and uses fine, gentle suction to draw the wax out. No water is used. This is the method used at Main Street Medical Centre, and it is generally suitable for people who have had ear surgery or a perforated ear drum, where syringing is not advised.
- Irrigation or syringing. Warm water is used to flush the wax out. It is not recommended if you have a perforation, grommets, or a history of ear surgery or infection.
- Softening drops alone. Over-the-counter drops can work well for mild build-up. They are often used for a few days before a removal appointment to make the procedure easier.
What does ear wax removal cost in Hervey Bay?
At Main Street Medical Centre there are two parts to the cost:
- The GP consultation is bulk billed for anyone with a valid Medicare card. Your doctor examines your ears first to confirm wax is the cause of your symptoms. Patients without Medicare pay the standard $89 consultation fee.
- The procedure fee is $75 per ear if microsuction is performed.
No referral is needed. You can read the full detail on our ear wax removal and microsuction page, or see all fees on the practice fees page.
What to do before your appointment
Using a softening drop such as olive oil or a pharmacy ear drop for three to five days beforehand makes wax easier to remove and can shorten the appointment. Do not use drops if you have a perforated ear drum, grommets, or ear pain and discharge. If you are unsure, ring us and ask before you start.
Avoid cotton buds, ear candles and at-home suction kits. All three can push wax further in, scratch the canal or damage the ear drum.
Common questions
Does ear wax removal hurt?
Microsuction is not usually painful. Most people describe it as noisy rather than uncomfortable, because the suction sits close to the ear drum. Tell your doctor if you feel pain at any point and they will stop.
How long does the appointment take?
Most appointments take around 15 to 20 minutes, including the examination. Very hard or impacted wax occasionally needs a second visit after a few days of softening drops.
Do I need a referral for ear wax removal?
No referral is needed. You can book directly with a GP at Main Street Medical Centre.
Can I have microsuction if I have had ear surgery or a perforated ear drum?
Microsuction is generally suitable in these situations because no water is used, unlike syringing. Tell your doctor about any past ear surgery, grommets or perforations so they can choose the right approach for you.
How often should ear wax be removed?
Only when it is causing symptoms. Ears do not need routine cleaning. Some people, particularly hearing aid users, find they need it every six to twelve months, while others may never need it.
Is ear wax removal bulk billed in Hervey Bay?
The GP consultation is bulk billed with a valid Medicare card. The microsuction procedure itself carries a $75 per ear fee, which is not covered by Medicare.
Book an ear check
If your ears feel blocked, our GPs can examine them and clear wax on the same visit where appropriate. Main Street Medical Centre is at 71 Main Street, Pialba, serving Hervey Bay and the wider Fraser Coast.
Book an appointment online or call (07) 4325 4000.
This article is general information and is not a substitute for individual medical advice. If you have ear pain, discharge or sudden hearing loss, see a doctor promptly.
Last reviewed September 2026