Patient Information
New patients
New patients are invited to complete our New Patient Form prior to your appointment.
Once you have completed the New Patient Form you just need to drop it into our practice.
Consultation Fee Schedules (In Clinic, Telephone, Telehealth and Vaccination)
Effective 1st January 2022, please note our fees have increased due to the increase in costs due to COVID.
Monday - Friday (8.00am-5.30pm)
| Consultation Level | Private Fee | Medicare Rebate | Out of Pocket |
Centrelink Concession/Under 16 * |
|
|
Brief |
$47.50 | $19.60 | $27.90 | Bulk bill | |
| Standard | $89.00 | $42.85 | $46.15 | Bulk bill | |
| Long | $130.00 | $82.90 | $47.10 | Bulk bill | |
| Extended | $169.00 | $122.15 | $46.85 | Bulk Bill |
* Dr Haseeb Ahmed has a fee for all first consultations, after the first consultation if you have a concession card it will be bulk billed.
Sunday Fees (or weekdays before 8am)
| Consultation Level | Private Fee | Medicare Rebate | Out of Pocket |
|
Brief |
$74.00 | $33.00 | $41.00 |
| Standard | $128.00 | $55.80 | $72.20 |
| Long | $235.00 | $95.70 | $139.30 |
| Extended | $300.00 | $134.20 | $165.80 |
Main Street Medical Centre is a mixed billing practice. Our standard fee for a consultation (for those without Pension or Health Care Cards) is $89. Pensioners and Health Care Card holders can be bulk billed depending on what doctor is seen, Dr Haseeb Ahmed charges a first consultation fee for all patients, after the first consultation if you have a concession card it will be bulk billed. Veterans' Affairs patients are bulk billed. The fees mentioned are for a standard consultation but may vary depending on the length of your consultation.
Please contact us if you wish to discuss the fee for your appointment.
Our policy is that payments are to be made on the day of the consultation. Accepted payment methods include credit card, EFTPOS, and cash.
Appointments
Appointments for standard consultations can be scheduled with your regular doctor or the next available doctor, depending on your preference and doctor availability.
Extended consultations are available on request. If you anticipate that your consultation will be longer than usual, please advise our friendly receptionist when arranging your appointment time.
Our appointments are classified and invoiced as follows:
Minor Service (Level A)
A brief consultation for an obvious problem characterised by the straightforward nature of the task that requires only a short patient history and, if required, limited examination and management.
Specific Service (Level B)
A consultation during which the General Practitioner obtains a selective history and examination of the patient to assess and manage the health issue.
Extended Service (Level C)
A consultation during which more complex tasks are required of the General Practitioner and/or when he/she is presented with several alternative diagnoses requiring a detailed history, examination, possible investigations, and management.
Comprehensive Service (Level D)
A consultation involving the General Practitioner obtaining an exhaustive history, performing multiple system examinations, and the possible arrangement and evaluation of complex investigations to narrow down multiple alternative diagnoses and determine the best treatment going forward.
Telephone and Telehealth consultations
To access telehealth services, patients must have an established care history with our practice. This includes having attended an in-person appointment within the last 12 months, ensuring that telehealth consultations align with Medicare's eligibility criteria. If you meet these requirements, telehealth can offer convenient access to care for ongoing health needs.
Emergencies
If you are suffering a life-threatening emergency, please telephone 000 immediately to seek ambulance and hospital treatment.
For urgent cases, please telephone us immediately to discuss the problem or just come directly to the surgery. Or alternatively, contact 000.
Parking
Off-street parking is available at the rear of the building. Street parking on Main Street is also available.
Privacy and Confidentiality
We comply with the Australian Government legislation, ensuring that the privacy of our patients in maintained. A copy of our privacy policy and collection statement is available online or at reception. Further information is also available from the Office of the Australian Information Commissioner
on 1300 363 92.
Reminders and Practice Information
Our practice is committed to preventative care and we may issue you with reminder notices or practice information from time to time. Please advise reception if you would like to withdraw from this free service.
After-Hours Coverage
After-Hours Care at Main Street Medical Centre
At Main Street Medical Centre, we understand that health concerns can arise outside of our regular operating hours. To ensure our patients have access to quality care at all times, we offer a clear plan for after-hours assistance.
1. Accessing After-Hours Care
For urgent medical needs outside of our standard hours of 7:30 AM to 5:30 PM, Monday to Friday, please follow these guidelines:
-
Urgent Care on Saturdays (9:00 AM - 1:00 PM)
Our partner, Eli Waters Medical Centre, is available to provide medical assistance every Saturday from 9:00 AM to 1:00 PM. You can reach Eli Waters Medical Centre directly at 07 4128 4563 for appointments and inquiries. -
After-Hours Care Beyond Saturday Hours
For care outside of Saturday hours, we recommend contacting Hello Home Doctor Service at 134 100. This service offers home visits and connects patients with qualified medical practitioners. -
Emergencies
If you experience a medical emergency at any time, please dial 000 for immediate assistance.
2. How to Book After-Hours Care
For seamless after-hours support, we advise you to call the above numbers directly during the specified times. Please note that standard consultations may apply for
services provided outside of our regular hours.
3. Follow-Up Care
After receiving after-hours care, we encourage all patients to follow up with their regular GP at Main Street Medical Centre during standard operating hours. This
ensures continuity of care and supports comprehensive management of your health.
4. Online Bookings
To schedule non-urgent appointments, you can also book online at www.mainstreetmed.com.au. Please note that online bookings are available only during regular practice hours.
At Main Street Medical Centre, our goal is to provide reliable, accessible care to meet your needs at all times. Thank you for entrusting us with your health.
How to obtain your Test Results
Please be guided by what your doctor tells you when he or she orders any tests, but as a general rule you will need to phone the surgery and make an appointment to discuss the results.
It is important that you always keep us informed of any change to your contact details, including your preferred telephone number, so that we are able to contact you if needed.